The ombudsperson aims to assist parties with conflict or dispute resolution through alternative means so that they come to a mutual decision in the process.
Are you experiencing a conflict with another student, staff member, administrator, or faculty member? If you are involved in a dispute that you have not been able to resolve, we may be able to help.
UNM Ombuds/Dispute Resolution Services for Graduate Students provides consultation and mediation services to UNM graduate students. The aim is to find the least adversarial way to resolve conflicts. We will provide you with information about policies and procedures referrals, and mediation services. We listen to your concerns and guide you based on UNM policies.
All our work is confidential for we follow the hallmark of Ombuds Practice which adheres to the principles and standards of practice established by the International Ombudsperson Association. We only contact other parties with your permission and work by using collaboration and effective ways to resolve conflicts.
To make an appointment with the Graduate Studies Ombudsperson, fill out the form.
Download our brochure (coming soon)
Contact: Heather Sands at firstname.lastname@example.org or (505) 277-1135.
In case mediation is needed, please download the the following forms:
The Ombuds services for graduate students at UNM adheres to the principles and standards of practice established by the International Ombudsman Association. The Ombudsperson for graduate students serves as a confidential, neutral, informal, and independent resource for graduate students.
Confidentiality: The conversations with the ombudsperson remain private. The ombudsperson will contact the other parties involved only with your permission. The only exceptions to confidentiality are disclosures of imminent harm to self, others. or property.
Impartial: The ombudsperson has no personal stake in any dispute and does not take sides. He or she promotes fair process.
Informal: The use of this service is voluntary. The focus is on resolving conflicts through alternative methods. The ombudsperson does not testify in any hearing and the office has no authority to enforce any decisions.
Independent: The ombudsperson maintains autonomy regarding his or her responsibilities.